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Booking and cancellation conditions

No later than 3 days from the date of booking confirmation, a deposit of 30% of the amount of the stay is required.

In case of non-receipt of the deposit within the indicated dates, the reservation will be automatically canceled.

As required by the civil code in art. 1385, there is no refund of the deposit in case of cancellation, except for exceptions granted to the Customer.

Confirmation of the booking implies acceptance of the booking and cancellation conditions.

The balance of the reservation will be requested within 7 days from the arrival date; in case of non-payment of the balance, the reservation will be automatically canceled.

For cancellations after the balance, no refund of the amount paid, except for exceptions granted to the Customer.

Any extras will be paid for on site before departure.



Check in and Check out times

Early Check-in available from 9:00, with Luggage Storage Service, room delivery from 14:00 unless otherwise agreed.

The delivery of the apartments starting from 16:00 unless otherwise agreed.

Check-out rooms and apartments by 10:00.

Late Check-out for a fee (equal to 50% of the cost of 1 night) subject to availability.

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